Terms and Conditions

StarFlex Terms of Service and User Agreement

1 Acceptance of Terms

By accessing and using StarFlex, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms apply to:

  • All users of the StarFlex application
  • All services provided by StarFlex
  • All content and features within the application
  • All communications between users and StarFlex

2 Service Description

StarFlex provides automation services for Amazon Flex drivers to help optimize their block selection and delivery experience. Our service includes intelligent automation, schedule optimization, and notification systems.

Our services include:

  • Automated block selection based on user preferences
  • Schedule optimization and management
  • Real-time notifications and alerts
  • Performance analytics and reporting
  • Customer support and technical assistance

3 User Responsibilities

Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account. Users must provide accurate and complete information when using our services.

User responsibilities include:

  • Maintaining accurate account information
  • Protecting account credentials and login information
  • Using the service in compliance with Amazon Flex terms
  • Reporting any unauthorized use of their account
  • Following all applicable laws and regulations

4 Service Availability

While we strive to provide continuous service availability, we cannot guarantee uninterrupted access to our services. Maintenance, updates, and technical issues may occasionally affect service availability.

Service availability considerations:

  • Scheduled maintenance windows
  • Emergency system updates
  • Third-party service dependencies
  • Network connectivity issues

5 Payment and Billing

StarFlex operates on a subscription-based model with various pricing tiers. All fees are charged in advance and are non-refundable except as required by law or as specifically stated in our refund policy.

Billing terms include:

  • Monthly or annual subscription options
  • Automatic renewal unless cancelled
  • Price changes with 30-day notice
  • Secure payment processing

6 Limitation of Liability

StarFlex shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, even if we have been advised of the possibility of such damages.

Limitations include:

  • Loss of earnings or income
  • Business interruption
  • Data loss or corruption
  • Third-party service failures

7 Termination

Either party may terminate this agreement at any time. StarFlex reserves the right to suspend or terminate accounts that violate these terms or engage in prohibited activities.

Termination conditions:

  • Immediate termination for terms violations
  • 30-day notice for service changes
  • Data retention for legal compliance
  • Refund eligibility based on circumstances

8 Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes through the application or via email. Continued use of the service constitutes acceptance of the modified terms.

Change notification process:

  • Email notification to active users
  • In-app notifications for major changes
  • Updated terms posted on website
  • 30-day grace period for objections